sunweb

Booking Changed Notification

widget booking account change modal

Definition


Booking Changed Notification is a widget that displays a modal when a booking has been changed (e.g. flight has change date). The modal can be skipped for some time (using cookie), or the change acknowledged (saving this in database).


w-booking-changed-notification

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w-booking-changed-notification with acknowledge button

The acknowledge button saves that the user accepts the change.

This will be used for flight changes. We differentiate two types of flight change:

  • Flight TIME changes: we do not need to offer the user an alternative, we just offer the button to acknowledge.
  • Flight DATE changes: we need to offer the user an alternative, by adjusting the rebooking and cancellation options. User can also accept the change we propose.

Example of flight TIME change, just the return flight:

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Example of flight TIME change, with both departure and return flights. This example also shows the message when there is an error while saving:

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Example of flight TIME change without acknowledge button - and therefore, text centered:

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